Free shipping across India on orders above ₹1,999Easy 7-day returns and exchangesCash on delivery availableDesigned by founder Sejal MangukiyaUnstitched suits with stitching serviceHand chikankari from Lucknow
Policies

Returns and refunds

The return window, pickups and how refunds are paid.

Privacy policyTerms of serviceShipping policyGrievance redressal

Not quite right? You have 7 days from delivery to ask for an exchange or a return.

  1. 1
    RequestWrite to us or use the Track order page with your order number, within 7 days of delivery.
  2. 2
    Free pickupWe arrange a reverse pickup from your address within 2–4 working days on most pincodes.
  3. 3
    Refund or exchangeOnce the piece passes a quality check, we ship your exchange or start your refund.

We can take back

  • Unworn, unwashed pieces with all tags attached
  • Unstitched fabric that has not been cut, washed or used
  • Anything that arrives damaged, defective or different from your order

We cannot take back

  • Pieces stitched to size by our stitching service, unless damaged or incorrect
  • Pieces that are worn, washed, altered or missing tags
  • Dupattas and sale items, which can be exchanged but not refunded

Refunds

  • Prepaid orders are refunded to your original payment method within 5–7 working days of the quality check.
  • Cash on delivery orders are refunded to your bank account or UPI ID, or as Kalindi store credit if you prefer.
  • Shipping and COD fees are not refunded, unless the item was damaged or incorrect.

Damaged or wrong item?

Write to us within 48 hours of delivery with your order number and photos or an unboxing video. We will send a replacement or a full refund, including shipping.

Cancellations

You can cancel any order before it ships for a full refund. Stitched-to-size orders can be cancelled within 24 hours, before cutting begins.

Last updated 24 September 2026