Free shipping across India on orders above ₹1,999Easy 7-day returns and exchangesCash on delivery availableDesigned by founder Sejal MangukiyaUnstitched suits with stitching serviceHand chikankari from Lucknow
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Grievance redressal

How to raise a complaint, and how we resolve it.

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Your concerns matter to us. This page follows the Consumer Protection (E-Commerce) Rules, 2020.

Legal nameKalindi
Registered addressDhananjay House, Plot No. 85, Ground Floor, Chhatrala Ind Park, Near Kadodara Chowkdi, Surat - 394325
GSTIN24BFEPM2465R1ZY
Customer care[email protected] · +91 81412 61261
Monday to Saturday, 10 am to 7 pm IST
Grievance officerSejal Mangukiya
Country of originAll Kalindi products are made in India.

How we handle a complaint

  1. 1
    Tell usWrite to our grievance officer with your order number and the issue.
  2. 2
    Acknowledged in 48 hoursWe confirm we have received it and share a ticket number so you can follow up.
  3. 3
    Resolved within a monthWe investigate and resolve your complaint within one month of receiving it.

Last updated 24 September 2026